Aerial view of Royal Mail international warehouse.

Delivery Information

We offer a wide range of shipping options which include UK and international with leading and trusted delivery partners including Royal Mail and DHL via the Deutsche Post network.

With all services providing a completely tracked service, with fast delivery estimates, your nicotine products will arrive promptly and securely.

Fast Tracked Worldwide Shipping

International Shipping

Fast Tracked Service

Competitive Pricing

United Kingdom

  • Orders placed before 4:00pm (Monday - Friday), 12pm (Sat) will be dispatched the same working day.
  • Orders placed after 4:00pm on Friday or 12pm (Sat) will be dispatched the next working day.
  • Orders placed on bank holidays will be dispatched the next working day.
  • This is a fully tracked service with a 2hr delivery slot, collection point and safe place option.
  • Deliveries are made Monday - Saturday

SERVICE

DELIVERY AIM

PRICE

0kg - 10kg

DPD Next Working Day

1 Working Day

£6.99

0kg - 10kg

Royal Mail Tracked 24

1 Working Day

£4.99

0kg - 10kg

Royal Mail Tracked 48

1 - 3 Working Days

£3.99 (Free On Orders Over £30)

Germany

We are an EU IOSS Member, we ship directly to your door and take care of the VAT for orders under €150, which means no customs delays or VAT to pay on delivery. Orders are shipped with Royal Mail or via the DHL shipping network with full tracking, insurance, signature on delivery, inflight
delivery updates and pre-paid import duty.

  • Orders placed before 4:00pm (Monday - Friday) will be dispatched the same day.
  • Orders placed after 4:00pm on Friday will be dispatched the next working day.
  • Orders placed on bank holidays will be dispatched the next working day.
  • This is a fully tracked service with a 2hr delivery slot, collection point and safe place option.
  • Deliveries are made Monday - Friday

SERVICE

DELIVERY AIM

PRICE

0kg – 0.1kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£3.99

0.11kg – 0.4kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£5.99

0.41kg – 0.8kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£6.99

0.81kg – 1kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£7.99

1.01kg – 1.5kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£9.99

1.51kg – 2kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£12.99

Austria, Belgium, France, Greece, Luxembourg, Portugal, Spain

We are an EU IOSS Member, we ship directly to your door and take care of the VAT for orders under €150, which means no customs delays or VAT to pay on delivery. Orders are shipped with Royal Mail or via the DHL shipping network with full tracking, insurance, signature on delivery, inflight
delivery updates and pre-paid import duty.

  • Orders placed before 4:00pm (Monday - Friday) will be dispatched the same day.
  • Orders placed after 4:00pm on Friday will be dispatched the next working day.
  • Orders placed on bank holidays will be dispatched the next working day.
  • This is a fully tracked service with a 2hr delivery slot, collection point and safe place option.
  • Deliveries are made Monday - Friday

SERVICE

DELIVERY AIM

PRICE

0kg – 0.1kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£4.99

0.11kg – 0.4kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£6.99

0.41kg – 0.8kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£8.99

0.81kg – 1kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£9.99

1.01kg – 1.5kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£12.99

1.51kg – 2kg

DHL (Deutsche Post) Tracked

1 - 3 Working Days

£15.99

Bulgaria, Croatia, Cyprus, Czechia, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia

We are an EU IOSS Member, we ship directly to your door and take care of the VAT for orders under €150, which means no customs delays or VAT to pay on delivery. Orders are shipped with Royal Mail or via the DHL shipping network with full tracking, insurance, signature on delivery, inflight
delivery updates and pre-paid import duty.

  • Orders placed before 4:00pm (Monday - Friday) will be dispatched the same day.
  • Orders placed after 4:00pm on Friday will be dispatched the next working day.
  • Orders placed on bank holidays will be dispatched the next working day.
  • This is a fully tracked service with a 2hr delivery slot, collection point and safe place option.
  • Deliveries are made Monday - Friday

SERVICE

DELIVERY AIM

PRICE

0kg – 0.1kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£4.99

0.11kg – 0.4kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£6.99

0.41kg – 0.8kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£9.99

0.81kg – 1kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£10.99

1.01kg – 1.5kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£14.99

1.51kg – 2kg

DHL (Deutsche Post) Tracked

3 - 5 Working Days

£17.99

Delivery & Shipping FAQ

Have any questions about our delivery and shipping options? Please find below our Frequently Asked Questions (FAQs) along with in-depth answers to help you greater understand our shipping services and process.